Introduction to Quality Assurance Essay Example | Topics and Well Written Essays - 1000 words

Introduction to Quality Assurance - Essay Example (p. 11) Now, this marked its main difference with quality assessment: While assessment monitors and evaluate individual hospital processes during the analytic phase only, QA goes far beyond that as it continuously reviews hospital policies and procedures in order to identify problems and areas of improvement. Early emphasis on quality control was directed to the inspection and acceptance of past efforts but in contrast, current attention to continuous quality improvement looks to the advancement of future performance. Today, as quality assurance has matured, there has been a shift to a more consumer-oriented, more positive approach to health care management. (McClatchey, p. 10) It has been the central focus of some of the most successful efforts at management improvement in recent years. There is no question that quality assurance (QA) is important in the future our institution both as a health care provider and as commercial enterprise. And this is not without reason. I would like, therefore, to outline the benefits that will justify the cost of our institutions QA that some of you might deem unnecessary. I classify these benefits into three: client satisfaction, cost cutting and our responsibility as health care providers including their impacts in our long-term success. The main issue in health care is to treat a patient who enters the health system after consultation with his general practitioner or a specialist. There are numerous institutions out there that are ready to provide services to patients. The ensuing episode of care is therefore related to the treatment as well as the quality of service that is satisfactory to the client. Abraham Maslow described an ascending hierarchy of human needs, which each individual strives to achieve in his personal and work environments. These are physiologic or survival needs; safety or security needs; social

Organizational Behavior and the Individual Personal Statement

Organizational Behavior and the Individual - Personal Statement Example An individual who has the physical and mental abilities and who is fully aware of these abilties can determine his capability to do an organizational task. For example, one who excels in good reasoning and memory, and analytical and verbal comprehension may efficiently attend to a work requiring or relating to these abilities, given the task and recognition. Furthermore, one who has a clear self-perception of his job or role also tends to have clear expectations and goals, and come up with sound decisions. Organizational leaders must assess and understand the individual behaviors of its people while each individual makes an effort to adapt to some situational factors in an organization which include the working environment, company policies and ethical codes; and managerial orientation. The ethical codes of a company support or inhibit the way the individual characteristics impact employee morale and organizational performance. According to Feigenbaum (2011), the code of ethics serves as an expectation and guideline for employee conduct and is one tool for achieving standards of ethical behavior in an